How Could You? Hall of Shame-Arizona CPS workers

This will be an archive of heinous actions by those involved in child welfare, foster care and adoption. We forewarn you that these are deeply disturbing stories that may involve sex abuse, murder, kidnapping and other horrendous actions.

From Arizona, four fired CPS employees have been revealed.

• Joy Spencer-Austin of Pima County was fired. “[S]he blew off more than 30 cases between 2009 and 2011, records show.She sometimes left reports blank, failing to write any case notes. She claimed to respond to abuse reports – but people would later tell CPS officials they never had any contact with her. At least once, Spencer-Austin tried to close a case without attempting to find the parents or the child.Spencer-Austin is one of eight CPS employees in Pima County to be fired this year.”
• “Donald Hauser, who copied and pasted the same case notes into his reports month after month while Za’ Naya starved” Za’Naya Flores was a child that was first taken into CPS’ custody and placed with a foster family before being reunited to her biological family. She “lived for 21 months until starving to death.” She died January 12, 2012. “Bruises, burns and scars suggested abuse. Investigators found similar marks and  a similar pattern of malnourishment on one of Za’Naya’s older brothers.” according to a February 2012 Arizona Daily Star article here.
• “Mia Henry, who helped return little Vanessa to her drug-addicted parents now charged with murder.” Vanessa Martinez was the 11-week-old baby allegedly killed by her biological parents and buried in a shallow grave in the desert. Her body was found on April 24, 2012 according to this April 24, 2012 Arizona Daily Star article here.
• “Deborah Headen, a supervisor whose team routinely failed to see kids, or at least document contacts.”

“The few records CPS has provided reveal an agency long without internal controls.

Case in point: Spencer-Austin, who blew off cases for years.

“On or about August 15, 2011, it was discovered while you documented that you had responded to the report on November 20, 2009, there was no documentation in the file relating to contact with the family or documentation relating to an investigation taking place,” her February termination letter says.

Further details are then blacked out – until this sentence: “In speaking with (name blacked out), she denied having any prior contact with you.”

Or another case: “On or about August 15, 2011, it was discovered that you sent the case to pending closure yet you did not make adequate attempts to locate the parents and child detailed in the report. In speaking with (name blacked out), she denied having any prior contact with you.”

I couldn’t reach Spencer-Austin. But I did reach Chuck Gillette, whose son, Anthony, was killed in a hit-and-run over Labor Day 2010 despite being in CPS care. Spencer-Austin was Anthony’s CPS worker.

While Anthony’s case is not listed in Spencer-Austin’s termination letter, her treatment of other cases left Gillette furious.

He has said he begged CPS to let him keep his son, but the agency placed the boy with his mother, who let him run with gangs.

“There were red flags all over the place,” Gillette said. “Her response was, ‘My hands are tied.’ ”

We don’t know what Spencer-Austin did or didn’t do in Anthony’s case, but can you blame Gillette for wondering?

The records also show the immense caseload pressure CPS workers face.

Hauser, who copied and pasted his notes about little Za’ Naya, offered this defense:

“My response is that CPS was unable to meet its own policy and forced far too many cases upon myself,” he wrote in a resignation letter. “On multiple occasions I asked my supervisor for recommendations on how to cover my cases because the Department was dangerously overloading this worker with too many cases.”

Headen, the fired CPS supervisor, wrote, “In August 2011, my ongoing unit had been responsible for more children than any other unit in the region for over a year. My seven case managers were responsible for over 200 children compared to other units who had 20-50 less. My staff and I were, at one point, required to see 221 children which would be equal to twice the number of children (15 for each FTE) recommended by the Child Welfare Alliance for an ongoing case manager. My staff was doing the work of 14 case managers.”

There is no excuse for the number of CPS tragedies we’ve witnessed. No excuse for copying and pasting case notes, cooking reports or failing to contact children.

But given the caseloads, maybe it’s also unfair to expect CPS to be an effective safety net.

We’ve lived with this broken and secretive system for so long, it’s almost impossible to see what will make it better.”

 

Josh Brodesky: It’s hard to see what could drain the fetid morass that we call CPS

[Arizona Daily Star 7/22/12 by Josh Brodesky]

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